FAQ
How can I book a guesthouse?
You can make a reservation through our website. On the website, select your preferred dates, location, and room type, then follow the instructions to complete the booking process. After completing the reservation, you will receive a confirmation email with details and payment information.
How can I cancel a reservation?
If you need to cancel a reservation, please contact us in advance. The cancellation policy varies depending on the specific guesthouse and reservation dates. Please carefully read our booking terms or contact our customer service team for accurate information regarding the cancellation policy. In cancellable bookings, we will provide refunds or alternative arrangements based on our policy.
Do you provide breakfast service?
Our guesthouses do not offer breakfast service. However, there are many restaurants and cafes nearby where you can enjoy breakfast. We can also provide recommendations for local restaurants to let you experience authentic cuisine. Additionally, there are supermarkets and convenience stores nearby for purchasing food, beverages, and travel essentials.
Do you provide transportation services or assistance with booking transportation?
We do not provide transportation services, but we can offer local transportation guidance and information on renting transportation options to help you arrange your own transportation needs.
Do you provide free Wi-Fi?
Yes, our guesthouses provide free Wi-Fi to keep you connected during your stay.
Do you provide luggage storage service?
Yes, we offer luggage storage service. If you need to temporarily store your luggage before check-in or after check-out, please contact us, and we will assist you with the arrangements.
Is early check-in or late check-out possible?
We will do our best to accommodate guests' needs, but early check-in or late check-out is subject to room availability. If you have special requirements, please indicate them during the booking process or contact us in advance to discuss possible arrangements. We will evaluate feasibility and relevant policies to provide the best solution.
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